At mayariss.com, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund and return policy below.
1. Returns
You have 3 days from the date of purchase to return an item. To be eligible for a return:
- Condition: The item must be unused, in its original condition, and in the original packaging.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
Please note that some items, such as [mention non-returnable items like sale items, intimate goods, or perishable items if applicable], are non-returnable.
2. Return Process
To initiate a return, please contact us at 01767-642268. Our customer service team will provide you with instructions on how to send back your item. Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item.
3. Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund. If approved:
- Original Payment Method: The refund will be processed to your original payment method within 5-10 business days.
- Non-Refundable Fees: Shipping costs and any handling fees are non-refundable, except for defective or incorrect items.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at 01767-642268. Exchanges are subject to availability.
5. Late or Missing Refunds
If you haven’t received a refund within the expected time, please:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Contact your bank, as processing times vary.
If you’ve done all of this and still have not received your refund, please reach out to us at 01767-642268
6. Contact Us
For further assistance with your return or refund, contact us at:
Email: mayariss24@gmail.com
Phone: 01767-642268
Mailing Address: Mouchak, Narayanganj